This course integrates the knowledge and skills developed in previous courses into the context of health services practice management. Emphasis will be placed on the application of best business practices providing practical, proven solutions for the “real-world” concerns. These include billing, coding, collections, electronic medical records, technology, work flow, office layout, staffing, compensation, reducing malpractice risk, OSHA, HIPAA, vendor relations, compliance, and marketing. Students will be able to apply these methods to effectively manage any health services practice. This course will integrate higher levels practice management principles for a health care organizations. Emphasis will be on strong practice-to-patient relationships and adhering to a model of patient-centered medical care. Included in discussions will be operational resources related to current and future use of technology. Note: A grade of C or better is required on the final assessment in order to earn a passing grade in this course.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Evaluate an organization’s key requirements for efficient financial management systems and recommend appropriate EMR, coding, billing, collections, general accounting, budgeting, expense management, managed care contract strategy, and vendor relations processes. Integrate an interdisciplinary
- Why approach to solving practice management issues of personnel and facilities management.
- Analyze benchmarking and workflow data to develop medical practice productivity standards and best practices
- Construct marketing and communication strategies aligned with a practice’s vision that promote the practice and ensure appropriate customer service from reception to service delivery.
