FAQ

FAQ

Any visitors to any websites have more explicit and some implicit questions in their mind. This page has been written to showcase almost all the questions one has. For your ease, the questions are categorized in to separate sections. However, as our ancestor said, Nothing is perfect in this World, perhaps, we could have not had the answer to a question which raises in your mind here. In such case, please feel free to write us an email to help@bighomework.com

Tutors & Writers

We offer comprehensive academic help for a wide range of subjects, in high school, graduate and master levels.

Most of the tutors/writers at www.BigHomework.com are based in India. We do have tutors/writers working from US, Canada and Australia as well. Regardless the locations, all our tutors/writers are experts in their respective fields and they are well experienced in the global standards of academic papers. So, the works delivered by us would match the expectations of any universities or colleges across the globe.

Our support team would be available 24×7, to answer your questions. The availability of our Tutors would vary based on their online schedules and shifts.

Yes, only the tutors who have passed a background check by our verification team are allowed in our team.

Delivery & Deadline

You set the deadline for the completion of the assignments. If the duration is enough to deliver the paper, our tutor/writer will accept it. However, sufficient advance submission of your requirement will be more economical to you. So please ensure that you send us your assignment requirement as earlier as possible.

Once the writer/tutor completes your work, you will be notified by our Support Team, and will require you to clear any due payments. If you have already made the full payment, your work will be simply delivered as soon as it get completed.

Yes, you will get emails when the assignment is quoted, payment made, work completed, any additional information required, etc., We would suggest that you add our email address help@bighomework.com to your Contact List or Address Book or Safe Senders List to avoid our mails getting into spam or junk folders.

Materials & Textbooks

Any paper has to be written in the perception of its respective class or course. Hence we need to know the complete details of the paper like class name or course name, subject, assignment #, rubrics, guidelines, assessment criteria, etc. It would be used by our Support Team to assign the appropriate tutor/writer who in turn, would make the assignment suit your expectations. It will also make it easy for you to understand and improve your learning skills In addition to your project requirement we would also require information about the additional resources like case studies, handbooks, lecture notes, etc.

Ebook or PDF: You can attach the soft copies in the Email or in the Quote Form (http:// www.BigHomework.com/Quote/) when you send us your assignment. If you had already sent us the assignment, you can mail us the files at, mentioning your full name, email address and assignment id

Physical Book: You can scan the pages or simply take snapshots on your phone and WhatsApp at 1-567-443-4245 or email us to help@bighomework.comwith good resolution so that we can read it clearly.

Ebook or PDF: You can attach the soft copies in the Email or in the Quote Form (http:// www.BigHomework.com/Quote/) when you send us your assignment. If you had already sent us the assignment, you can mail us the files at, mentioning your full name, email address and assignment id

Physical Book: You can scan the pages or simply take snapshots on your phone and WhatsApp at 1-567-443-4245 or email us to help@bighomework.comwith good resolution so that we can read it clearly.

Though it’s your option, we strongly recommend that you have a textbook during the session.

Quality & Guarantee

Yes, we guarantee original work, written exclusively for each student. We never copy or buy or re-sell the works delivered.

Yes, our writers/tutors commence work on your assignment from scratch. They do refer the materials and textbooks you provide, for more clarity. Common phrases, like ‘hence, it is proved that’, or some standard definitions, may reflect as ‘replicated’, though we cite them only as references. Please note that this is NOT plagiarism

We provide the completed assignments along with its Plagiarism test report. We offer 100% money back guarantee if more than 50% of our work is found to beplagiarized.

Payments

As soon as you approve our Quote for your assignment, we would send you the invoice for the agreed amount through Email. In the email, there will be a Pay Now which you may click and make the payment by using your Paypal account or using your Credit or Debit card.

The security of your information in personal and financial transactions is the core of our business and Paypal’s top priority as well.

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you’re using an approved browser – one that uses SSL 3.0 or higher

Once your information reaches Paypal, it resides on a server that is heavily guarded both physically and electronically. Paypal’s servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.

Pricing

We do not use automated pricing algorithm in our website which would have you calculate the price yourself. It is said to be a failed system, as it does not predict the work/effort involved in a paper to give you an accurate price. Most often, it is designed in a way to show a competitive price as a marketing tactic. But the actual cost they charge would vary from the cost the system estimated.

Hence, we have our Support Team who would interact with the respective tutor to estimate the work/effort involved and get its price. So, our prices will be available only when you send us your assignment along with the related materials like assessment criteria, rubrics, additional resources, etc.

Having said that, we charge much less than most of our competitors. We believe in giving you your money’s worth. Hence, our charges are based on your requirements, size of the assignment, duration of delivery and topics covered. On submission of your assignment request, we will analyze and get back to you with the estimated cost and will start working only upon your confirmation along with a part/full payment.

Policies

Please refer to our Privacy Policy for more details.

You can use it as a study aid only. For more details, refer to our Terms of use page.

Please refer to our Refund Policy for more details.

It says “The reference papers provided by Bighomework.com serve as model papers for students and are not to be submitted as it is. These papers are intended to be used for learning and reference purposes only.” Bighomework.com intends to provide you with guidance on understanding your assignment/academic questions and not to replace your academic efforts designed to be part of your curriculum. We do not encourage students to submit our homework guidance, instead of your effort, to improve your grades. We intend our assignment help to be a guidance alone, to learn and refer. Personal effort is always rated high in bringing success.

Online Tutoring

Tutoring in an online environment where our tutors talk and work with you live, makes the time and distance factors of personal tuition, redundant. The flexibility and personal attention it provides are major advantages of online tutoring. Below are few more questions that you may have.

Yes, we have Tutors for a wide range of subjects. You need to contact us with the complete details of your requirement. We will then schedule the appropriate tutor to have a session with you at a mutually convenient time.

Yes, you can request a specific tutor. However, the appointment solely depends on the tutors’ schedule and personal preference.

;A separate team of quality analysts and team leaders often monitor the tutoring sessions and the status of assignments by the tutors and report to the team manager. We never compromise on quality and therefore quality assurance is one of the toughest & systematic tasks that our company carries out.

You will have to inform us at least within 6 hours for cancellation, to enable us to refund 90% of the total fees. If cancelled after 6 hours and before 24 hours from the delivery time, 50% of the total fees will be refunded.

As every homework has its own complexity, we cannot assure you the length of the session before analyzing your request.

General Questions

Unlike any other mode of communication, interacting through the phone helps us clearly understand your requirements. Hence we encourage you to leave your phone number with us, enabling us to contact you,if clarity is needed in any aspect of your requirement. It would save a lot of time enabling us to deliver the paper on time. Moreover, as per the Privacy Policy, we do not share or sell our customers list to anyone at any circumstances. Hence, your personal information is secure with us.

;A fast working computer with a strong internet connection, a good working headset with a microphone is required for online tutoring sessions. Web camera is optional.

We do offer seasonal discounts. Keep checking our website regularly for attractive offers. You would also be notified through e-mails.

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